Inaccurate Count

❓ Problem: Count is higher or lower than actual quantity

🔍 Possible Causes

• ❌ Incorrect shelf depth measurement.
• Unseen gaps affecting shelf depth.
• Products not stored per Inventory Basics.

🛠️ Fix

• Re-check into the location to reset camera focus.
• Re-measure depth with a measuring tape.
• ⚠️ Include door depth for enclosed spaces.
• Account for rear-overhanging products or backers.
• Store items upright, pushed to back, and in rows.
• Adjust quantities manually with ➖➕ paddles if needed.

Click here to get the full Troubleshooting guide.